Legal
Privacy policy
At CoolRack Solutions, we are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you submit information through our web forms.
Information collection
We collect personal information such as your name, email address, phone number, and company details when you submit a form on our website.
Purpose of collection
Your information is used solely to respond to your inquiries, provide requested services, and improve our offerings.
Data storage
All information is stored securely and accessed only by authorized personnel at CoolRack Solutions.
No unnecessary sharing
We do not sell, trade, or rent your personal information to third parties.
Third-party services
We use Google Analytics 4 to analyse website activity only when you choose “Accept analytics”. Google provides this service and processes usage data on our behalf.
Cookies and your choices
Analytics consent is optional. Before you accept, the Google Analytics tag is not loaded and no events are sent to the service. Choosing “Without analytics” allows normal browsing without Analytics measurement. Your preference is stored locally in your browser for up to six months. You can change it or withdraw consent at any time through “Cookie settings” at the bottom of every page. Withdrawal stops future measurement and removes this website’s Analytics cookies from your browser.
Website analytics
With your consent we measure visited pages, scrolling, clicks on contact or quote links, file downloads and video playback. Analytics cookie identifiers and technical visit data are used. We do not send names, email addresses, phone numbers or contents entered into our forms. Google signals, user-provided data collection, granular location/device collection and advertising personalisation are disabled.
User and event data retention in Analytics is 14 months, without resetting the period on new activity. Aggregate reports may remain available for longer. Analytics cookies expire after up to six months. Learn about Google’s processing: How Google uses information from sites that use its services.
Data retention
We retain your information only as long as necessary to fulfill the purposes described in this policy.
Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access or disclosure.
Legal compliance
We comply with applicable data protection laws and regulations.
Children’s privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from minors.
Your rights
You have the right to access, correct, or request deletion of your personal information at any time.
Contact
For privacy-related questions or requests, please contact us at info@coolracksolutions.com.
Policy updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date.
Consent
By submitting a form on our website, you consent to the collection and use of your information as described in this policy.
Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.
This Privacy Policy is effective as of June 15, 2025. The analytics and cookies section was updated on October 12, 2026.